Refund policy

Returns and refunds

You may request a return within 30 days of receiving your order. Items must be unused, in their original condition and packaging, with proof of purchase.

Start a return

Contact Aftershift Auto through our Contact page with your order number and the item you wish to return. Please wait for return approval, the return label and the correct return address before sending anything back. Do not ship returns to our business address.

Approved returns have no return-label fee or restocking fee. Original outbound shipping charges are not refunded unless the return is due to an incorrect, damaged or defective item.

Damaged or incorrect items

Inspect your order on arrival. Contact us promptly if an item is damaged, defective or incorrect, and include photos so we can help resolve the issue.

Refunds

After your return is received and inspected, we will notify you of the outcome. Approved refunds are issued to your original payment method. Your bank or payment provider may take additional time to post the refund.

Cancellations

Contact us as soon as possible to request a cancellation. Orders already processed or shipped may not be cancelable and may need to follow the return process.